Basically, we will first use e-mail to contact you; responding to your inquiry also via e-mail.
When we received your inquiry, we try to respond to you shortly. However, for certain reasons or according to your request, we really appreciate your understanding and patience as it may take some time to answer your inquiry.
For your convenience, we accept your inquiry 24h/7days. Since the company always value providing quality service with accurate information, we, JAT Club administrative department, is not able to reply you outside office hours, but we will reply you on the next business day.
Office Hours: Sun closed, Mon-Sat 9am-6pm, Regular Holiday: Golden Week holiday, Bon (summer) holiday, Year-end and new-year holiday, and Japanese public holidays.
Please fill in the form below, if you have any questions/clarifications with our unique services or any other information you want to inquire.
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It is strictly prohibited to use the part or whole of the answer for the other purposes or any secondary use.
Please feel free to inquire. We'd be always happy to hear from you, and answer your request.
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